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If you need help or advice, or if you have information you think we should know, please contact us. Even if you’re not sure we can handle your case, it’s best to get in touch with us first.

Who will get back to you and when?

You will receive an answer from Zuzka or Alice as soon as possible, within one week at the latest.



If you are an adult, and you know a child who needs help, don’t hesitate to contact us. You can use the website for adults (www.umpod.cz) where you will find the necessary contact information.

What should I write or say when I contact Umpod?

  • Your full name
  • Your age (preferably your full date of birth, but it’s not necessary)
  • A brief description of the situation you are dealing with, and what you might need from us
  • The country in which you live, where your mum lives, and where your dad lives
  • How we can reply to you (your email, mailing address or phone number)

Where is Umpod Office?


Our office is in Brno, in the city centre. The photos on our site might help you find us more easily.

This building is the seat of our Office. The best route is from the tram stop Šilingrovo square (Šilingrovo náměstí) or from the square at the city centre.
The entrance to the building is closer to the main road. At the door ring for the reception.
Inside you can tell the lady at the reception that you want to go to Umpod. Someone from our office will come to pick you up. Our Office is on the fifth floor.
There can your parents wait for you.
Here is the room, where we usually meet with children, we talk together about what the need. And also we quite often play with them.